Virgin Mobile

annual privacy notification

Whiz Kid

annual privacy notification

I received a text about annual privacy notification. What is this all abouot? It says "You are participating in our Reporting & Analytiacs program. Is this text from you or is it a phishing expedetion. 

5 REPLIES 5
Agent

Re: annual privacy notification

Hi there. If you'll like to check more details about this, please visit:


https://www.virginmobileusa.com/legal#reporting

 

 

If you do not want us to use your information for our Reporting & Analytics program described above, you may opt out by:
•Calling 1-855-347-1324 from your mobile device, or
•Logging into My Account >> Settings and Preferences >> Edit Service Settings >> Manage Mobile Advertising and Reporting Preferences.


- E.J.

Whiz Kid

Re: annual privacy notification

I have tried following the directions stated, unfortunately on the website there is no link that allows me to go to where i need to in order to opt out of being monitored.

Agent

Re: annual privacy notification

Hey there, @lithium. You need to log into your account to have the option, please click the link: https://myaccount.virginmobileusa.com/myaccount/home.do.

Whiz Kid

Re: annual privacy notification

@lithium Under the settings tab, there is a list called "Service Settings". I found the option to opt out under "Content and Call Settings" because none of what they say actually seems to exist on the site.  

Whiz Kid

Re: annual privacy notification

I do not click on links if I don't know who sent them. The message I received said:
"VMUFreeMsg:
Annual Privacy Reminder. You are participating in our Reporting & Analytics program. For more info:" 
... and then it gives a URL that starts "msg4u.us..."
How am I supposed to know who "our" is? How can I know if the URL is safe?