Virgin Mobile

calls not ringing - still

Whiz Kid

calls not ringing - still

Guess I'm just going to have to keeping posting regarding Virgin Mobile's inability to provide service. Incoming calls are not ringing on my phone but are going straight to voice mail without alerting me to either a missed call or a new voice mail message. It's happened once already today, three times yesterday and two times the day before.

 

I don't need any more pablum platitudes from Virgin -  JUST GET IT FIXED!!!

1 REPLY 1
Agent

Re: calls not ringing - still

We’re aware of an outage impacting our customers in your area. Please know that our team is investigating this issue and we hope to have it resolved soon. We apologize for any inconvenience.