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cant activated device

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cant activated device

My iphone had an issued with the ois update, apple is going to fix it, in the meantime i was loaned an unlocked iphone 6 from the apple store, well i am not able to call to activate it etc as is the only device i have.. i called customer service earlier and started a case since i guess there is an issue activating the sim card on a new "unlocked" device.. I didnt have anything to write down the case number etc.. how can i check on this? when will i be able to have my phone ? please helpSmiley Sad

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Agent

Re: cant activated device

Hey there, lauraadriana66. We have replied to your private message. Please check your inbox. Thanks.