My new iPhone 6s NOT ACTIVATING AFTER SWAP,the website did not recognize the ICCID number of the new phone iPhone 6s
I swap from my iPhone 5s to iPhone 6s. I bought this phone from the special store, not from the Virgin site. Phone unlocked.
What is the problem? Please help
Hi there! If you have an existing account, the phone will not activate as existing accounts are not eligible for the Bring your own device program. Allow us to take a closer look. Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.