Virgin Mobile

i Phone 7 has stopped connecting to virgin mobile and I have no service and need my service backl

Whiz Kid

i Phone 7 has stopped connecting to virgin mobile and I have no service and need my service backl

I bought a refubished I phone 7 this summer, I ordered a VM sim card and its been working great since August,2019. Last week I aoolied the most recent IOS update for my phone, since that time I cant connect to VM phone network. I need this phone badly as I use it for work. when I orderd my sim they sent me two and I filled out an email request last week with no reply. I want to stay with VM but I need to have my phone.

 

please help

 

Mark King

1 REPLY 1
Agent

Re: i Phone 7 has stopped connecting to virgin mobile and I have no service and need my service b...

Hi markkingfw. Thanks for letting us know. We want to help. Please, send us the SIM card #s, phone number and PIN in a private message, so we can assist you further. Thanks. ~AmyM25