Virgin Mobile

iPhone 6s, Trouble with Activation

Whiz Kid

iPhone 6s, Trouble with Activation

Hi,

I tried activating my phone a few hours ago, and I still have no service. I'm switching from Verizon, transferring my phone number. About 30 minutes ago, I updated my phone to ios 12. I've already tried restarting my phone multiple times. I also checked online for my activation status--still no service. Please help.

1 REPLY
Agent

Re: iPhone 6s, Trouble with Activation

Hi there! Definitely want to look into this for you. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.