Virgin Mobile

iPhone Xs static on phone calls

Heavy Hitter

iPhone Xs static on phone calls

Purchased late September 2018 and started having long phone conversations in January 2019. Right away I would get static after talking more than half an hour or so. Sometimes it's on my end, sometimes on theirs, never on both ends at the same time.

 

Would this be a Virgin reception issue or a hardware problem?

 

Thanks.

 

Cindy

1 REPLY 1

Re: iPhone Xs static on phone calls

Hey there, Cindym! We believe it has nothing to do with the service as it starts to sound bad after a while on the line and is not always on your end.