Virgin Mobile

iPhone activation stuck

Whiz Kid

iPhone activation stuck

I am trying to swap my phone to a new iphone i purchased from you/virgin. I log in and click activate, enter IMEI, passcode, etc then it goes to a page a red circle just keeps spininig. how do I fix this?

7 REPLIES

Re: iPhone activation stuck

Hey there, joanbraca! Can you please send me a private message with your phone number, PIN and IMEI of the device you will like to activate?

 

To send me a private message, please click on my username and select to send a private message.

Whiz Kid

Re: iPhone activation stuck

Hi, I'm having thesame issue. Can I send my phone details as well for activation? Thanks!

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Re: iPhone activation stuck

Hey there, ChrisV3! Go ahead. Send me a private message with your phone number, PIN and the IMEI of the device you will like to activate.

Whiz Kid

Re: iPhone activation stuck

I am having the same issue! Are you available to assist me as well? Smiley Happy

Agent

Re: iPhone activation stuck

Hey there, bchupp181! Please send a private message with your phone number, PIN and the IMEI of the device you will like to activate.

Whiz Kid

Re: iPhone activation stuck

Messaged you!

Whiz Kid

Re: iPhone activation stuck

I’m having the same problem. Gets stuck every time.