Virgin Mobile

iPhone autopay discount missing after switch device?

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Whiz Kid

iPhone autopay discount missing after switch device?

I've been getting a $5/month discount for 6 years for using an iPhone and signing up for autopay, I just switched my device from an iphone 5c to an iphone 7, and now I do not see the discount anymore.  What's up with that?

1 ACCEPTED SOLUTION

Accepted Solutions
Agent

Re: iPhone autopay discount missing after switch device?

Hello, @judahcollins. Thank you for stopping by. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M. 

2 REPLIES 2
Agent

Re: iPhone autopay discount missing after switch device?

Hello, @judahcollins. Thank you for stopping by. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M. 

Whiz Kid

Re: iPhone autopay discount missing after switch device?

What was the solution?

 

Thanks.