Virgin Mobile

iPhone unlock

Whiz Kid

iPhone unlock

Just bought a new XR and have to come to this forum to find out that it is locked for 12 months, even though it's paid in full. That might be something Virgin wants to flag before I buy it. being on a prepay 'cancel when you like' plan is BS when I'm locked in with the phone for a year. Shoddy and deceitful way to treat customers. Second that 12 months is up, I'm out. 

1 REPLY 1
Agent

Re: iPhone unlock

Hi, @mduped. We're really sorry that you fell this way. Our unlock policy is visible to the public when you access our Terms and Conditions. You can find our policy here: https://ww

w.virginmobileusa.com/legal#unlocking.