Virgin Mobile

iphone 7 activation stuck

Whiz Kid

iphone 7 activation stuck

i got my iphone today but when i try activating it, at the part where it needs my pin, it gets stuck on a red spinning wheel and just stays there constantly for awhile now. that happens whenever i use any webrowser with any laptop. i tried activating on a phone but then their no options to pick at the choose your plan option and so pressing next does nothing. please need help.

2 REPLIES 2
Whiz Kid

Re: iphone 7 activation stuck

just called the number and activated it there, the website is not as reliable

Agent

Re: iphone 7 activation stuck

Hi there! We're glad you were able to activate it. Don't hesitate to contact us if you need anything else.