Virgin Mobile

my account and phone have been compromised

Whiz Kid

my account and phone have been compromised

 
3 REPLIES
Agent

Re: my account and phone have been compromised

Sorry to hear that. Allow us to take a closer look. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.

Whiz Kid

Re: my account and phone have been compromised

Hello there,

 

I have the same problem.  Last night I got a message from Virgin Mobile that my pin had been changed and security questioned updated. I didn't do it.  Also $71 was drawn through my PayPal account.  I tried to contact Virgin Mobile through my phone, but it said account couldn't be verified.  Also I don't have any signal (4G/3G sign) on my phone.  Please look into this and help at the earliest.  Thanks a lot.

 

Best regards,

-Jithesh

Agent

Re: my account and phone have been compromised

Hello, @jitheshk. Thank you for stopping by. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.