Hello, nabzter. Thank you for contacting us. We're sorry for this hassle. We want to help! Have you tried to make the swap from a different browser or device?
We'll be looking forward to your reply!
I am all set, I called the support line and they helped me swap the phone.
Yes, I tried 3 browsers. I only have one computer. same results.
Phone swapped. no need for further support.