Virgin Mobile

re-SKU an Iphone

Enthusiast

re-SKU an Iphone

I'm currently in the process of switching to Spring unlimited since we are bringing my son onto a family plan with us. We're going to lease new iPhones from Sprint, but would like to BYOD (one of our iPhone SEs) from Virgin Mobile to Sprint. My understanding is that, to do this, my device with Virgin Mobile will need to be re-SKUed first. How can I go about doing this?

7 REPLIES 7
Agent

Re: re-SKU an Iphone

Hi there Bryant1301. Sprint would be the one to Resku the device to be able to add it to their system. Victor21

Enthusiast

Re: re-SKU an Iphone

Can my phone be unlocked by Virgin Mobile first?

Agent

Re: re-SKU an Iphone

Hey there, @bryant1301! Thanks for stopping by. In order to have more accurate information, we suggest you to contact Sprint customer service as soon as possible.

Enthusiast

Re: re-SKU an Iphone

Thanks Jeff, Sprint told me they were unable to do a re-SKU until my device was unlocked by Virgin Mobile. 

Agent

Re: re-SKU an Iphone

Understood. Does the device meet the eligibility requirements? For instance, has it been active for 12 months?

Enthusiast

Re: re-SKU an Iphone

It does, yes, it's been active for around 2.5 years. 

Agent

Re: re-SKU an Iphone

Other conditions may apply, but we'd like to help you. Please provide us your number and PIN via a private message. Thanks.