I just learned on this site that I can't activate an iphone given to me because I'm an existing customer. I had already ordered a new sim card thinking I could activate the phone. Now I will have to switch carriers after having this account for about 15 years. Unbelievable! How do I return the sim card and receive a refund?
How do I get a refund? please don't tell me to send a message because I've been trying for the past 20 minutes with the help of virgin support on facebook and they just told me to comment here
Hey there, matteocoda! Please send me a private message with your phone number and PIN number.
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".